Shipping policy
At ASCND, we are committed to delivering your order as quickly and securely as possible.
Order Processing
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All orders are processed within 24–48 hours after they are placed.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping & Delivery
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Once your order has been processed, it will be shipped to your provided delivery address.
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Orders are typically delivered within 5–7 business days from the date the order is placed.
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Delivery times may vary depending on your location, weather conditions, or courier service delays.
Order Tracking
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Once your order has been shipped, you will receive a confirmation email with tracking details (if available), allowing you to monitor your shipment.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Delays
While we strive to deliver every order within the estimated timeframe, unexpected circumstances beyond our control may occasionally cause delays. We appreciate your patience and understanding in such cases.
If you have any questions regarding your order or shipping, please contact us at ascndclothinginfo@gmail.com, and we'll be happy to assist you.